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Job Title: IT Engineer
Location: Newcastle
Salary: Up to £30,000
Job Description -
We are looking for a dynamic and customer-focused 2nd Line IT Support Engineer to join our team in Newcastle. As a Technical Support Engineer, you will play a crucial role in providing top-notch technical support to our clients, ensuring their IT systems are running smoothly and efficiently.
Skill requirements -
- MSP experience or a customer centric environment providing support.
- Excellent verbal and written communication skills
- Active Directory and GPO administration
- Exchange & Intune administration
- Excellent experience with Microsoft technologies
- Good general knowledge of networking and technologies: TCP/IP stack, concept of VLANs and firewalls, wireless configurations
- 2 years+ of 1st line technical helpdesk environment
- 2 years + of a 2nd line technical support environment
- Firewall Implementations -Fortigate/Cisco/Sonicwall/Watchguard
- Backup Solutions - Azure/Veeam
- Virtualisation - Hyper-V, VMware, AVD, RDS
- In-depth Knowledge of O365 suite & MFA
- Able to answer general Networking questions.
What We Offer -
- Competitive salary and benefits package.
- Opportunities for professional development and career progression.
- A supportive and collaborative work environment.
- Regular team-building activities and social events.
- The chance to work with a diverse range of clients and cutting-edge technologies.
How to Apply -
If you are passionate about IT and providing excellent customer service, we would love to hear from you. Please send your CV the email address :
