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IT Engineer - Newcastle

Nextech
Posted 23 days ago, valid for 7 days
Location

Newcastle Upon Tyne, Northumberland NE19 2BG, England

Salary

£24,000 - £28,800 per annum

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Contract type

Full Time

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

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  • The IT Engineer position in Newcastle offers a salary of up to £33,000.
  • The role requires proven experience as an IT Support Engineer or in a similar position.
  • Key responsibilities include providing technical support, diagnosing issues, and managing Microsoft 365 services.
  • Candidates should possess strong knowledge of Windows and macOS, along with excellent problem-solving and communication skills.
  • Relevant certifications and a valid driver's license are preferred, with opportunities for professional development available.

Job Title: IT Engineer

Location: Newcastle

Salary: Up to £33,000

Job Description -

We are looking for a dynamic and customer-focused IT Support Engineer to join our team in Newcastle. As an IT Support Engineer, you will play a crucial role in providing top-notch technical support to our clients, ensuring their IT systems are running smoothly and efficiently.

Key Responsibilities -

  • Provide excellent technical support to clients.
  • Diagnose and resolve hardware, software, and network issues.
  • Install, configure, and maintain IT equipment and software.
  • Manage and support Microsoft 365 and other cloud-based services.
  • Perform regular system maintenance and updates.
  • Ensure all support requests are logged and updated in the ticketing system.
  • Assist with the planning and implementation of IT projects.
  • Maintain a high level of customer satisfaction through excellent communication and problem-solving skills.
  • Collaborate with other team members to share knowledge and develop best practices.

Qualifications -

  • Proven experience as an IT Support Engineer or similar role.
  • Strong knowledge of Windows and macOS operating systems.
  • Experience with Microsoft 365, Active Directory, and network troubleshooting.
  • Familiarity with virtualization technologies such as VMware or Hyper-V.
  • Excellent problem-solving skills and attention to detail.
  • Strong interpersonal and communication skills.
  • Ability to work independently and as part of a team.
  • Relevant certifications such as CompTIA A+, Network+, or Microsoft certifications are a plus.
  • A valid driver's license and willingness to travel to client sites as needed.

What We Offer -

  • Competitive salary and benefits package.
  • Opportunities for professional development and career progression.
  • A supportive and collaborative work environment.
  • Regular team-building activities and social events.
  • The chance to work with a diverse range of clients and cutting-edge technologies.

How to Apply -

If you are passionate about IT and providing excellent customer service, we would love to hear from you. Please send your CV the email address :

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In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.