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- Liaising with customers of the client delivering exceptional customer service
- Gathering required information, ensuring accuracy when doing so
- Managing a large number of existing claims and dealing with queries from customers, third parties, and suppliers to ensure the efficient progress of the claim
- Liaising with third parties such as other insurance companies and solicitors etc
- Hybrid working after training and settling in period
- Great Pension scheme
- Life assurance (5x your annual salary)
- 7.2 weeks holidays including bank holidays
- Holiday buy and sell scheme
- Vitality health insurance and much more!
- Articulate and professional with excellent communication, verbal and written
- Prior experience in a claims handler position or customer service in a financial or insurance industry
- Experience within a financial services or complaints environment
- Experience working in fast-paced, target-driven environments
