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- Job Type: Full-time
- Location: Newcastle
- Salary: £25,000 - £35,000
Join our Chief Administration Office (CAO) as a Client Controls Specialist, where you will play a pivotal role in enhancing the delivery of Wealth and Investment services while mitigating operational risks. This position is crucial for supporting client-facing teams by managing business risks, operational events, and emerging risks to boost business productivity and efficiency.
Day-to-day of the role:- Identify, analyse, and mitigate operational risk issues across client-facing teams.
- Develop enhancements to processes and outcomes to improve efficiency and effectiveness.
- Proactively sample processes and assess the effectiveness of controls to pinpoint improvement opportunities.
- Design and implement control-based solutions to reduce Key Risk Indicators (KRIs), including CASS breaches and operational events.
- Prepare for meetings and focus groups, including the production of meeting materials and coordination of other initiatives.
- Monitor key KRIs, Management Information, and other relevant data as required.
- Organise and deliver targeted training for client-facing teams across multiple office locations, as needed.
- Ensure the timely delivery of expected outcomes.
- Must have a solid understanding of risk management principles.
- Excellent written and spoken English, including proficient report writing skills.
- Strong numerical skills and proficiency in MS Office 365.
- Experience within the financial services sector, ideally within a wealth/asset management environment, is highly desirable.
- Competitive salary package.
- Opportunities for professional growth and development.
- Dynamic and supportive work environment.
