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Colleague Service Assistant

Service Care Solutions - Legal
Posted 21 hours ago, valid for 10 days
Location

Newcastle Upon Tyne, Northumberland NE19 2BG, England

Salary

£26,000 - £31,200 per annum

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Contract type

Full Time

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

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  • The Colleague Service Assistant position is based in Tyneside and involves 37.5 hours of full-time hybrid work.
  • The role requires administration of the colleague lifecycle, from onboarding to offboarding, ensuring accurate employee records and timely payroll.
  • The salary is £14.65 per hour for limited contracts or £13.44 per hour for PAYE, with a referral bonus of £250 for successful placements.
  • Candidates should have relevant experience in HR administration, although the specific number of years required is not stated.
  • The role includes responsibilities such as maintaining HR systems, processing payroll data, and providing guidance on policies.

Colleague Service AssistantLocal Authority TynesideTyneside37.5 Hours per week (Full Time)

Hybrid working

Ltd: £14.65phPAYE: £13.44phJob PurposeUnder the direction of Colleague Services Team Leader, the role is responsible for completing administration relating to the colleague lifecycle from new starters to leavers. This role will provide a high level of customer service to a range of internal customers, ensuring relevant administration is completed in a timely manner to ensure employee records are kept up to date and colleagues are paid accurately and on time. Main responsibilities

  • Complete all required administration in relation to the colleague life cycle including drafting letters and maintaining accurate colleague records
  • Ensure the HR system is accurately maintained and workflows for all people and payroll information is managed
  • Process changes to records, send and record confirmation paperwork
  • Process all data relating to absence, leavers to relevant deadlines.
  • Complete all calculations relating to payroll, deductions and pensions, ensuring these are accurate and making any necessary adjustments.
  • Support Colleagues and Directorates with queries relating to people changes and payroll.
  • Interpretation of data from HR system as and when required, producing relevant reports
  • Meet relevant KPIs and SLAs
  • Provide guidance and information to managers and colleagues on policies, terms and conditions and payroll where necessary.

Service Care Solutions also offers a £250 referral bonus! So, if you know of anyone who would be perfect for this position and they are placed into work, you will receive £250 for the referral once their probationary period has been completed.If this role is of interest, please just respond to this advert with an up to date copy of your CV or call Jake on

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In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.