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Operations Manager

Rise Technical Recruitment
Posted 7 days ago, valid for 20 days
Location

Newcastle Upon Tyne, Tyne and Wear NE1 4LQ, England

Salary

£50,000 - £60,000 per annum

Contract type

Full Time

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Sonic Summary

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  • The Operations Manager position in Newcastle offers a salary range of £50,000 to £60,000, depending on experience, along with regular salary reviews and progression opportunities.
  • The role requires a seasoned manager with a strong operational background and experience in a management or leadership role.
  • The successful candidate will oversee multiple departments, implement improvement strategies, and manage escalated customer queries to enhance operational efficiency.
  • Candidates should possess good knowledge of operations, people management experience, and a background in customer service.
  • This is a great opportunity for an experienced leader to make a significant impact in a growing energy specialist organization.

Operations Manager

Newcastle

50'000 to 60'000 (DOE) + Regular Salary Reviews + Progression + 28 Days Holiday + Pension + Flexible Working

Are you a seasoned manager with an operational background, looking for an autonomous role where you can shape the future of a growing company?

On offer is the chance to join an innovative energy specialist where you will take ownership and drive operational excellence across the business.

This growing organisation are an independent gas and electric energy supplier with a strong SME business customer base across the UK, expanding to larger-scale businesses in the near future. They have developed state-of-the-art platforms to offer a convenient and streamlined solution to energy management, and have built a strong reputation for their honest and customer-centric approach.

In this role, the successful candidate will oversee and manage multiple departments to optimise operations for maximum efficiency and productivity. This will involve developing and implementing improvement strategies, streamlining communication across various functions, managing escalated customer queries, leading and developing the team while tracking KPI's.

This role would suit an experienced leader looking for the next exciting step in your career. You should have a good background in people management and driving operational success.

This is an excellent opportunity to propel your career with a dynamic organisation where you can stamp your mark and play a pivotal role in driving success.

The Role:

  • Oversee and manage operations across the business
  • Devise and implement strategies for improvement and success
  • Be the main point of contact for escalated questions and queries
  • Lead, mentor and grow the team
  • Monitor performance via KPI's


The Person:

  • Experience in a management / leadership role
  • Good knowledge of operations and devising strategies for improvement
  • Experience of people management
  • Background in a customer service environment
  • IT Literate



Reference Number: BBBH(phone number removed)

To apply for this role or to be considered for further roles, please click "Apply Now" or contact Gabrielle Peters at Rise Technical Recruitment.

Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles.

The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set. We are an equal opportunities employer and welcome applications from all suitable candidates.

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