Operations Manager

Operations ManagerNewcastle£50'000 to £60'000 (DOE) + Regular Salary Reviews + Progression + 28 Days Holiday + Pension + Flexible WorkingAre you a seasoned manager with an operational background, looking for an autonomous role where you can shape the future of a growing company?On offer is the chance to join an innovative energy specialist where you will take ownership and drive operational excellence across the business.This growing organisation are an independent gas and electric energy supplier with a strong SME business customer base across the UK, expanding to larger-scale businesses in the near future. They have developed state-of-the-art platforms to offer a convenient and streamlined solution to energy management, and have built a strong reputation for their honest and customer-centric approach.In this role, the successful candidate will oversee and manage multiple departments to optimise operations for maximum efficiency and productivity. This will involve developing and implementing improvement strategies, streamlining communication across various functions, managing escalated customer queries, leading and developing the team while tracking KPI's.This role would suit an experienced leader looking for the next exciting step in your career. You should have a good background in people management and driving operational success.This is an excellent opportunity to propel your career with a dynamic organisation where you can stamp your mark and play a pivotal role in driving success.The Role:

• Oversee and manage operations across the business
• Devise and implement strategies for improvement and success
• Be the main point of contact for escalated questions and queries
• Lead, mentor and grow the team
• Monitor performance via KPI's

The Person:

• Experience in a management / leadership role
• Good knowledge of operations and devising strategies for improvement
• Experience of people management
• Background in a customer service environment
• IT Literate

Reference Number: BBBH244484To apply for this role or to be considered for further roles, please click "Apply Now" or contact Gabrielle Peters at Rise Technical Recruitment.Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles.The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set. We are an equal opportunities employer and welcome applications from all suitable candidates.