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Heat Pumps Technical Manager

Thornhvac Ltd
Posted 17 hours ago, valid for 21 days
Location

Newcastle Upon Tyne, Tyne and Wear NE1 4LQ, England

Salary

£50,000 - £55,000 per annum

Contract type

Full Time

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Sonic Summary

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  • The Heat Pumps Technical Manager position is based in Newcastle with a salary of up to £55,000, plus a company car and performance-related bonus.
  • The role involves managing a dedicated technical team for heat pumps, ensuring excellent customer service and technical support.
  • Candidates should have a strong technical background in air source heat pumps, likely with experience in installation, service, or commissioning.
  • Management experience is essential, and while in-house technical support and training experience is preferred, it is not mandatory.
  • The position offers an opportunity to develop a division and work closely with senior management to drive growth, with applicants ideally located within a one-hour commute from Newcastle.

Heat Pumps Technical Manager, Newcastle based, c55k+car+bonus.

Are you looking for:
* An opportunity to develop your own division? * An employer that will back you and invest in you and your team?
* Potential of running a major part of the group's UK business, sky's the limit.

THE ROLE
* Running a dedicated technical team for heat pumps.
* Ensuring customers receive the best technical service and response in relation to product advice, technical support, breakdowns and product supply.
* Management of a small team to include field engineers and in-house technical support engineers. This team will expand as the division continues to grow.
* In addition, you'll be involved with product training for heat pump installers and service engineers, creating content and marketing tools with support of the office to deliver 1st class courses.
* Helping support and drive the division, which already has substantial turnover, and working with the senior management team to ensure growth is achieved.

THE PERSON
Essential:
* A strong technical background in air source heat pumps.
* Most likely you'll be an ex-engineer, working in install, service or commissioning.
* Office and man-management experience required.
Desired:
* Experience of providing in-house technical support and training is preferred but not essential.
* Previous and/or current role as a Technical Manager, Technical Support Manager, Service Manager preferred.
* Flexibility to travel to customer sites, training centres and supporting engineers.

THE PACKAGE
A basic salary up to 55k, pending on background and experience.
Company Car or car allowance, performance related bonus and excellent company benefits to include 25 days holiday.

THE LOCATION
You'll be based out of the Newcastle office.
Applicants will ideally be within a 1 hour commute.

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