Colleague Service Assistant

Colleague Service Assistant
Local Authority Tyneside
Tyneside
37.5 Hours per week (Full Time)

Hybrid working

Ltd: 14.65ph
PAYE: 13.44ph

Job Purpose

Under the direction of Colleague Services Team Leader, the role is responsible for completing administration relating to the colleague lifecycle from new starters to leavers. This role will provide a high level of customer service to a range of internal customers, ensuring relevant administration is completed in a timely manner to ensure employee records are kept up to date and colleagues are paid accurately and on time.

Main responsibilities

• Complete all required administration in relation to the colleague life cycle including drafting letters and maintaining accurate colleague records
• Ensure the HR system is accurately maintained and workflows for all people and payroll information is managed
• Process changes to records, send and record confirmation paperwork
• Process all data relating to absence, leavers to relevant deadlines.
• Complete all calculations relating to payroll, deductions and pensions, ensuring these are accurate and making any necessary adjustments.
• Support Colleagues and Directorates with queries relating to people changes and payroll.
• Interpretation of data from HR system as and when required, producing relevant reports
• Meet relevant KPIs and SLAs
• Provide guidance and information to managers and colleagues on policies, terms and conditions and payroll where necessary.

Service Care Solutions also offers a 250 referral bonus! So, if you know of anyone who would be perfect for this position and they are placed into work, you will receive 250 for the referral once their probationary period has been completed.

If this role is of interest, please just respond to this advert with an up to date copy of your CV or call Jake on (phone number removed)