- Prior experience in customer service, administration, or a related role preferred.
- Strong communication skills, both verbal and written; proficiency in Microsoft Office Suite and familiarity with CRM software.
- A positive attitude, strong problem-solving skills, and the ability to remain calm under pressure.
- Exceptional organisational and time-management abilities.
- Able to commit to a temporary assignment with flexibility in working hours as required.
Back to searchJob Title: Temporary Customer Service AdministratorLocation: Newcastle under Lyme, ST5 – Office BasedEmployment Type: Temporary, Full Time (Monday – Friday)Pay: £12 per hourStart Date: 18th November (12 week assignment) We are seeking a motivated and detail-oriented Temporary Customer Service Administrator to join our team. In this role, you will support our customer service department by handling administrative tasks, responding to customer enquiries, and assisting with day-to-day operations to ensure a positive customer experience. This position is ideal for someone with excellent communication skills, a strong customer service orientation, and the ability to manage multiple tasks in a fast-paced environment. Key Responsibilities: Customer Support: Respond to customer enquiries via phone, email, or chat, providing accurate and timely information.Data Entry: Input and update customer information and transaction details in our CRM and other relevant systems.Issue Resolution: Resolve customer issues or escalate them to the appropriate team member for resolution.Documentation: Maintain records of customer interactions and transactions, noting details and following up as necessary.Administrative Support: Perform general administrative duties and supporting the wider team. Requirements:
Temporary Customer Service Admin
Everpool
Posted a day ago, valid for 24 days
Newcastle, Staffordshire ST5 5DX
£20,000 - £24,000 per annum
Part Time
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Sonic Summary
- The Temporary Customer Service Administrator position is based in Newcastle under Lyme, ST5, and offers a pay rate of £12 per hour.
- This full-time role requires candidates to have prior experience in customer service, administration, or a related field.
- The successful applicant will handle customer inquiries, perform data entry, and provide administrative support while maintaining a positive customer experience.
- Strong communication skills, proficiency in Microsoft Office, and the ability to manage multiple tasks are essential for this role.
- The assignment is temporary, starting on 18th November and lasting for 12 weeks, with flexibility in working hours as needed.