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Office Administrator

KPI Recruiting
Posted 3 days ago, valid for a month
Location

Newcastle, Staffordshire ST5 5DX

Salary

£12.49 per hour

Contract type

Part Time

Retirement Plan
Employee Assistance

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

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  • The Office Administrator / Customer Service Assistant position is located in Newcastle-Under-Lyme and offers a temporary to permanent role.
  • The working hours are Monday to Thursday from 8am to 4:30pm and Friday from 8am to 12:30pm, totaling 36.5 hours per week.
  • The salary for this role is £12.49 per hour, and candidates should have previous experience working in a fast-paced office environment.
  • Key responsibilities include managing customer inquiries, administering the CRM system, and collaborating with internal departments.
  • Benefits for permanent employees include 25 days of annual leave, an early finish on Fridays, a company pension scheme, and an employee assistance program.

Office Administrator / Customer Service Assistant          

Location: Newcastle-Under-Lyme

Hours: Monday to Thursday 8am – 4.30pm / Friday 8am – 12.30pm (36.5 hours per week)

Duration: Temporary to permanent

Rate: £12.49 per hour

The role:

We are looking to recruit an Office Administrator/Customer Service Assistant to join our clients busy Commercial Department. Reporting to the Commercial Director, this role will support the Sales and Marketing functions of the business with a range of tasks, including:

Main duties:

  • Managing and processing customer inquiries, quotations, and purchase orders through the company's computer-based system
  • Administering the company’s CRM (Customer Relationship Management) system, including regular updates on customer inquiries
  • Communicating regularly with customers via phone and email
  • Collaborating frequently with internal departments to ensure smooth information flow and meet business needs
  • Assisting the Purchasing team during busy periods and providing holiday cover
  • Supporting management with departmental reporting and other administrative tasks

About you:

  • Proficient in using computers and Microsoft 365
  • Highly organized and methodical
  • Friendly and approachable demeanour
  • Previous experience working in a fast-paced office environment is essential

Benefits (permanent):

  • 25 days annual holiday entitlement + bank holidays
  • Early finish on Fridays
  • Company pension scheme
  • Employee assistance programme

Interested? Call Meg on or email   

INDCOM

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In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

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