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We're looking for a Retail Product specialist to define and implement a customer-focused product strategy, ensuring market alignment, compliance, and commercial success. This role involves managing product roadmaps, overseeing go-to-market plans, and driving product performance.
Role Overview:
- Location: Keele (Hybrid – 3 days in office, 2 days remote)
- Contract: Permanent
- Department: Business Operations
- Reports To: Head of Business Operations
Key Responsibilities:
- Develop and execute a customer-centric product & proposition strategy
- Build and manage a market-aligned product portfolio
- Ensure regulatory compliance and full technical alignment
- Create commercially viable business cases for product development
- Define pricing, positioning, and upsell strategies
- Monitor key performance indicators and drive product improvements
- Lead cross-functional collaboration across sales, marketing, operations, and IT
- Oversee product launch plans, lifecycle management, and operational readiness
- Provide product training and technical support to internal teams
What we're looking for:
- Experience in a product/commercial management role, preferably in telecoms or broadband
- Strong business case development and data analysis skills
- High technical proficiency with a growth-focused mindset
- Strong leadership, stakeholder management, and problem-solving skills
- Excellent written/verbal communication & presentation abilities
- Background in fast-paced, dynamic environments
- Degree in Business, Marketing, or related field preferred
Interested? Apply now
