Service Desk Team Leader

Service Desk Team Leader

Home based with some travel to Newcastle -under-Lyme

£32,000

12-month fixed term contract

37 hours per week

We currently have a great opportunity for a Service Desk Team Leader to jour our IT team in a newly created role.

The role will play a critical role in ensuring the smooth day to day operation of the Service Desk. The ideal candidate will have a strong service desk / support background, preferably in a senior or Team Leader capacity. Experience within the social housing sector would be great but is not essential.

If you have exceptional customer service and leaderships skills and a passion for delivering a first-class support service to customers we would love to hear from you!

In return we can offer you:

• Belonging to a team who make a difference to our community and value equality, diversity and inclusion.???

• 25 days + bank holidays + 3 concessionary days at Christmas??

• Comprehensive employee assistance program???

• A full benefits and discounts platform???

• Holiday buy, tech and annual saving schemes???

• 2 Volunteer days?per year to support the community??

• Competitive rates of pay???

• A generous company pension scheme?and life insurance up to 3*salary as an active member.??

• Wellbeing, health drop ins and staysafe provisions to look after you at work.???

• Option to join the medical health cash plan??

• Green car scheme??

• Enhanced maternity and paternity leave??

• Service related awards???

• Cycle to work scheme?

This post is subject to a satisfactory Basic DBS check.

Closing Date: 27th November 2024

Interview Date: 4th December 2024