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Customer Service Advisor

Hays Specialist Recruitment Limited
Posted 3 days ago, valid for a day
Location

Newmarket, Cambridgeshire CB89SU, England

Contract type

Full Time

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

info
  • A newly created Customer Services Advisor position is available within an experienced and vibrant team.
  • The role involves answering customer calls, processing orders, managing queries, and building relationships while tracking all queries via CRM.
  • Candidates should have demonstrable customer service skills from an office or call center environment, be highly organized, and able to work under pressure.
  • The position offers a competitive salary with great benefits and is 100% office-based, including on-site parking.
  • A minimum of 1-2 years of relevant experience is required to succeed in this role.

Your new roleA newly created Customer Services Advisor job working as part of an experienced and vibrant team. Duties are varied and will include:

  • Answering customer calls, processing orders, managing queries and keeping customers updated
  • Tracking and progressing orders
  • Inputting and processing orders
  • Monitoring of stock
  • Relationship building
  • Tracking all queries via CRM

What you'll need to succeedTo succeed in this job, you will have demonstrable customer service skills gained within an office or call centre environment, together with being highly organised, calm under pressure and able to work in a busy environment where workload priorities often change. What you'll get in returnIn return, you will be joining an experienced team, offering a competitive salary and great benefits. This job is 100% office based but does offer on-site parking.What you need to do nowIf you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

Hays EA is a trading division of Hays Specialist Recruitment Limited and acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

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In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.