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Customer Service Advisor

Hays Business Support
Posted 3 days ago, valid for 5 hours
Location

Newmarket, Suffolk CB8, England

Salary

£24,000 - £28,800 per annum

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Contract type

Full Time

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Sonic Summary

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  • A newly created Customer Services Advisor position is available within an experienced and vibrant team.
  • The role involves answering customer calls, processing orders, managing queries, and building relationships.
  • Candidates should have demonstrable customer service skills from an office or call center environment and be highly organized.
  • The job offers a competitive salary, with specific salary details not mentioned, and requires at least one year of relevant experience.
  • This position is 100% office-based and provides on-site parking for employees.

Your new role
A newly created Customer Services Advisor job working as part of an experienced and vibrant team.
Duties are varied and will include:

  • Answering customer calls, processing orders, managing queries and keeping customers updated
  • Tracking and progressing orders
  • Inputting and processing orders
  • Monitoring of stock
  • Relationship building
  • Tracking all queries via CRM

What you'll need to succeed
To succeed in this job, you will have demonstrable customer service skills gained within an office or call centre environment, together with being highly organised, calm under pressure and able to work in a busy environment where workload priorities often change.

What you'll get in return
In return, you will be joining an experienced team, offering a competitive salary and great benefits. This job is 100% office based but does offer on-site parking.

What you need to do now

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

Hays EA is a trading division of Hays Specialist Recruitment Limited and acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)

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