- Processing sales orders and managing customer accounts
- Providing exceptional customer support via phone and email
- Coordinating with internal teams to ensure smooth order fulfilment
- Assisting with general administrative tasks related to sales and customer service
- Maintaining accurate records and ensuring customer satisfaction
- Arranging travel and accommodation for team members
- Providing cover for the Office Manager when required
- Previous experience in a sales support, customer service, or administrative role
- Strong organisational skills with excellent attention to detail
- Confident communication skills and a customer-first mindset
- Proficiency in Microsoft Office (Excel, Word, Outlook)
- Ability to multitask and support different areas of the business
- A proactive and team-oriented attitude
- Competitive salary of £32,000 - £35,000
- Office-based role in a welcoming and supportive team
- Opportunity to be part of a growing and dynamic business
- A varied role where no two days are the same
- Free Parking
- 23 days holiday + bank holidays