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Sales and Customer Support Coordinator

RecruitAbility Ltd
Posted a day ago, valid for 24 days
Location

Newmarket, Cambridgeshire CB89SU, England

Salary

£32,000 - £35,000 per annum

Contract type

Full Time

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Sonic Summary

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  • The position of Sales and Customer Support Coordinator is available in Newmarket, offering a salary between £32,000 and £35,000 per annum.
  • This is a full-time, permanent role requiring previous experience in sales support, customer service, or an administrative capacity.
  • The role involves providing support to sales and customer service teams, processing orders, and maintaining customer satisfaction.
  • Candidates should possess strong organizational skills, excellent attention to detail, and proficiency in Microsoft Office applications.
  • Joining this small, friendly team presents an opportunity to work in a dynamic environment with 23 days of holiday plus bank holidays.
Job Title: Sales and Customer Support Coordinator Location: Newmarket (Office-Based) Salary: £32,000 - £35,000 per annum Hours: Full-time, 40 hours per week Term:  Permanent role  Join a Small, Friendly Team!We are recruiting on behalf of our client, a well-established and growing business in Newmarket, for a Sales and Customer Support Coordinator. This is a fantastic opportunity to join a small, friendly team in a varied and dynamic role. About the Role:In this role, you will provide essential support to both the sales and customer service teams, ensuring a smooth process from enquiry to aftersales care. You will also be responsible for arranging travel for team members and providing cover for the Office Manager when required. This is a great opportunity for someone who enjoys a fast-paced, people-focused role where no two days are the same. Key Responsibilities:
  • Processing sales orders and managing customer accounts
  • Providing exceptional customer support via phone and email
  • Coordinating with internal teams to ensure smooth order fulfilment
  • Assisting with general administrative tasks related to sales and customer service
  • Maintaining accurate records and ensuring customer satisfaction
  • Arranging travel and accommodation for team members
  • Providing cover for the Office Manager when required
 What We’re Looking For:
  • Previous experience in a sales support, customer service, or administrative role
  • Strong organisational skills with excellent attention to detail
  • Confident communication skills and a customer-first mindset
  • Proficiency in Microsoft Office (Excel, Word, Outlook)
  • Ability to multitask and support different areas of the business
  • A proactive and team-oriented attitude
Why Join This Team?
  • Competitive salary of £32,000 - £35,000
  • Office-based role in a welcoming and supportive team
  • Opportunity to be part of a growing and dynamic business
  • A varied role where no two days are the same
  • Free Parking
  • 23 days holiday + bank holidays
 If you're looking for a new opportunity where you can make a real impact, we’d love to hear from you! Please apply on line quoting reference 1150488 / call Kelly on / contact me on LinkedIn Kelly Howard for more information.

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In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.