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Our client was established in 1996 to provide flexible and accessible finance to SMEs across the country. Now, more than 20 years on, they have grown to become one of the UK's largest, independent finance houses. They have continued to deliver leading-edge finance solutions through a unique combination of teamwork and technology.
From this continued success they are now looking to recruit a Sales Support / Vendor Executive to allow them to continue their exciting growth plans.
Their aim is to take the service they offer to the next level, to push the boundaries of what's available, and to create great customer experiences consistent with their values. Does that sound like something you'd like to be part of?
As a Sales Support Executive in their vendor channel, you will be engaging with their vendor partners and occasionally customers, processing financial agreements and supporting documents, delivering an outstanding customer experience and ensure deals are administered 'right first time' to achieve SLA and Compliance standards.
Role responsibilities -
- Establish and maintain strong relationships with vendor contacts and Account Managers to foster collaboration and drive new business opportunities.
- Assist Account Managers in managing the sales pipeline by reviewing credit decisions, resolving queries, and ensuring timely processing and payment of deals.
- Verify agreement documentation, issue purchase orders, and review invoices to ensure accuracy and compliance.
- Maintain up-to-date records of all transaction details, including calls, emails, and internal communications, to enhance transparency and visibility across the business.
- Prepare and process payout documentation in line with company service level agreements (SLAs) and compliance requirements.
- Ensure transaction files are completed accurately and communicate requirements efficiently, prioritising a 'right first time' approach.
Key skills required -
- Customer Service Experience - IT Literate - Word, Excel, Outlook
- Previous administration experience within Financial Services Industry
- Exercise high degree of confidentiality when handing data and documentation
- Ability to work under pressure and meet challenging deadlines and SLAs
- Attention to detail and accuracy
- Ability to work on own initiative, setting own priorities and working to deadlines
- Excellent verbal and written communication skills
So, why would you want to work here?
They have a great working environment and are an ambitious business. They achieve so much because of their people. Everyone in the business, no matter their team or role can shape the outcome, share ideas, make suggestions, and have their voice heard. It's a truly collaborative place to work.
They embrace hybrid working and with modern offices in Newport, London and Manchester, plus a field-based sales team, you'll never be too far away from colleagues.
This is a hybrid role, with 2 days in the Newport office every week, giving you the best of both worlds.
Benefits you can expect:
- 25 days annual leave + bank holidays
- 2 additional days holiday after 5 years' service
- Birthday day off
- Opt in Private Medical Insurance
- Subsidised gym membership at £18.75 a month
- Cycle to Work Scheme
- Electric Car Scheme
- Buy Annual Leave Scheme
- Half day seasonal shopping
- Auto enrolment pension - 3% employer contribution subject to eligibility
- Life Assurance 3 x basic salary
- Employee Assistance Programme available 24/7
- Company events and reward schemes
