Bookings Advisor

Bookings Advisor

Newport

OTE 32-33k p.a

Our client, a prestigious automotive dealership has an exciting opportunity for a Bookings Advisor to join their growing team.

Key responsibilities:

• Make customer Service, MOT, and repair bookings for Porsche Customers
• Provide support to customers with their enquiries to make accurate bookings and identifying opportunities to improve customer experience
• Keep customer notes up to date including future booking dates, customer details and vehicle details
• Communicate offers clearly with details of the benefits to customers
• Follow up on customer enquiries with the Aftersales departments

Key skills/experience:

• Experience of working in a customer-centred role, either in person or over the phone is essential
• Great communication skills
• Attention to detail and accuracy with data processing

Benefits:

• 25 Days Holiday (plus Bank Holidays)
• OTE 32,000 - 33,000
• Bonus scheme
• Contributory Pension Scheme
• Private Medical Insurance
• Regular Pay Reviews
• Life Assurance
• Servicing, Parts and Accessories Discounts
• Employee Assistance Programme
• Staff Referral Scheme
• Learning and Development
• Enhanced Family Leave
• Volunteering Opportunities
• Onsite Parking