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Polish Speaking customer service advisor

Brook Street
Posted 10 hours ago, valid for 22 days
Location

Newport, Newport NP20 1JS, Wales

Salary

£27,000 per annum

Contract type

Full Time

Life Insurance

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Sonic Summary

info
  • Brook Street is seeking a Polish-speaking customer service advisor for a client in the insurance industry.
  • The role involves answering customer queries, recording information, and managing call volumes effectively.
  • Candidates should have excellent attention to detail and communication skills, with previous customer service experience preferred.
  • The position offers a salary of £25,000 and includes benefits such as 25 days of leave, hybrid working, and private medical insurance.
  • Candidates should have at least 1 year of relevant experience in a customer service role.

Brook Street is working with a growing client in the insurance industry that is seeking a Polish speaking customer service advisor.

Main duties:

  • To answer queries from customers and record information.
  • To ensure all information is correct and accurate.
  • To manage call volumes effectively.
  • To maintain and effective working relationship with staff and customers.

Knowledge, skills, abilities and experience:

Polish Speaker

Attention to detail

Excellent written and verbal communication skills

Company Benefits:

  • 25 days leave + bank holidays
  • Holiday purchase scheme
  • Hybrid working
  • Bonus scheme
  • Pension
  • Private medical insurance
  • Life assurance 4x salary
  • Maternity/Paternity benefits

Brook Street NMR is acting as an Employment Agency in relation to this vacancy.

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