IT Infrastructure Manager

Robert Half have partnered with an existing client to support with the recruitment of an IT Infrastructure Manager on a permanent basis in Newport.

Location: Newport, South WalesReports To: Regional European IT Function

The IT Manager for the Newport site will play a pivotal role in managing and advancing the organization's IT infrastructure while leading a skilled team. This position is ideal for a motivated and experienced IT professional who can seamlessly balance technical operations with team management.

As the IT Manager, you will oversee all IT functions at the Newport site, ensuring operational excellence, security, and alignment with both local business needs and global IT strategies. This role is a combination of leadership, strategic planning, and hands-on technical expertise.

1. Leadership and Team Development

   • Lead and develop the local IT team, focusing on both administrative and technical growth.
   • Foster a high-performance culture, ensuring team alignment with organizational goals.
   • Set priorities, allocate resources, and oversee the successful delivery of IT initiatives.

2. IT Infrastructure Management

   • Manage and operate local IT infrastructure, including VMWare ESXi, Microsoft Windows Server environments, and LAN.
   • Oversee the technical operation of systems and ensure 24/7 availability, particularly in manufacturing environments.
   • Maintain and enhance local network environments, such as Cisco switch configurations.

3. IT Security and Compliance

   • Ensure the security of local IT systems, implementing best practices to safeguard against vulnerabilities.
   • Continuously develop IT security protocols in alignment with organizational standards.

4. Strategic Collaboration

   • Serve as the primary IT liaison for the Newport site, working closely with business stakeholders and the global IT organization.
   • Align local IT strategies with broader company objectives to ensure seamless integration and support.

5. Operational Excellence

   • Lead local IT projects from conception to implementation, ensuring adherence to timelines and budgets.
   • Regularly assess and optimize IT infrastructure to support evolving business needs.

6. Reporting

   • Provide detailed reports and updates to the Regional European IT function, highlighting progress, challenges, and opportunities for improvement.

• A university degree in computer science or a related field.
• A minimum of 10 years' experience in IT, including 4 years in team management roles.
• Proven experience in manufacturing environments, preferably with 24/7 operational systems.

• Expertise in VMWare ESXi environments.
• Strong technical knowledge of Microsoft Active Directory (AD) and Windows Server environments.
• In-depth understanding of local network environments, including Cisco switches.

• Excellent analytical and conceptual skills to diagnose and resolve complex issues.
• Strong communication and interpersonal skills to engage with both technical teams and non-technical stakeholders.

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