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Administration Support. Band 3

Brook Street
Posted a day ago, valid for 22 days
Location

Newport, Caerphilly NP11 6AW, Wales

Salary

£11.44 - £12.44 per hour

Contract type

Part Time

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Sonic Summary

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  • The position is located in Newport, Risca and offers a salary of £24,433 (Band 3).
  • The role is temporary for a duration of 3 months, with working hours from 8 AM to 4 PM.
  • Candidates should have experience in either a contact centre or administrative background, with a preference for those holding a rolling DBS certificate.
  • Key responsibilities include managing referrals, handling incoming calls, and providing administrative support while ensuring confidentiality.
  • Applicants must provide clear copies of an in-date passport, a utility bill, and a bank statement to complete background checks.

Location: Newport, Risca

Salary: 24,433 (Band 3)

Working hours: 8AM - 4PM

Contract: Temporary 3 months.

About the Role:


Our client is looking for a dedicated professional to support individuals with mental health challenges. In this role, you will manage referrals, ensuring the process runs smoothly and efficiently for clients seeking help.

Key Responsibilities:

  • Serve as the primary point of contact, handling incoming calls with professionalism and discretion.
  • Manage referrals effectively, ensuring accurate record-keeping and timely follow-ups.
  • Provide high-quality secretarial and administrative support.
  • Ensure confidentiality is always upheld.

Experience:

We encourage people to apply with either contact centre or administration background. Candidates with a rolling DBS certificate will be preferred.

In order to complete background checks, you must be able to provide clear copies of the below documents. If you are unable to provide these documents, we cannot accept your application.

  • In-date Passport
  • Utility Bill (dated within the last 2 months)
  • Bank Statement (dated within the last 2 months)

Brook Street NMR is acting as an Employment Agency in relation to this vacancy.

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