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Acorn by Synergie is currently recruiting for an Customer Account Manager to work Monday to Friday 08.30-5pm and every other Saturday until 12.00.We are seeking an individual with a strong background in customer care, whether that be through sales, retail background, account management , or hospitality.
The applicant must be reliable, enthusiastic, and willing to go that extra mile! This is a newly-created role.
You will be trained and supported by other long term individuals within the business.
Responsibilities of the role will include after training: * Dealing confidently with clients both face-to-face and over the phone, handling enquiries and quotations * Cultivating and maintaining excellent relationships, with all around you * Handling referrals, inbound enquiries and ensuring you maximise customer spend by doing what's right for the customer but mentioning add-ons * Working on commercial projects as a team
Role requirements: * Customer-focused * We are looking for someone with a real "can-do" attitude, we will give you all the training and development you require * Demonstrate strong communication skills and an enthusiastic sales ability to up-sell or cross-sell * Ambitious growth plans, so prospects for career progression are excellent and your contribution will be fully acknowledged and rewarded
You may currently be working in a customer care role and are now looking for a new career.Workshops, coaching and will support you through industry qualifications.Monday - Friday and every other Saturday morning 9am - 12.00 position available.Rewards:We believe that great work and dedication should be rewarded, that's why our client offers:* 22 days holiday, increasing to 27 days through service (plus bank holidays)* Access to a Healthcare Cashplan, which gives you access to 17 different benefits, all paid for by the company* Excellent training and development schemes with accelerated career progression* Company funded CII professional qualification* Enhanced maternity & paternity policies* Cycle to work loan scheme available to all employees* Discount on gym membership across the UK - national and local gyms included* Access to hundreds of high-street retailer discounts through our reward and recognition platform* Employee Assistance Programme (EAP) to support employees outside of work* The above details just a handful of the benefits available to all employees.
Hours: Monday to Friday, 8:30am - 5pm, and two in four Saturday mornings until 12:00pm Salary: £25,000-£27,000
Acorn by Synergie acts as an employment agency for permanent recruitment.
