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Customer Account Manager

Acorn by Synergie
Posted 12 hours ago, valid for 11 days
Location

Newton Abbot, Devon TQ13 9DA

Salary

£45,000 - £54,000 per annum

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Contract type

Full Time

Employee Assistance

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

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  • Acorn by Synergie is recruiting for a Customer Account Manager to work Monday to Friday from 08:30 to 17:00 and every other Saturday until 12:00.
  • The ideal candidate should have a strong background in customer care, sales, retail, account management, or hospitality, and must be reliable and enthusiastic.
  • This newly-created role offers training and support from experienced colleagues, with responsibilities including client interactions, relationship building, and handling enquiries.
  • Candidates should possess strong communication skills and a

Acorn by Synergie is currently recruiting for an Customer Account Manager to work Monday to Friday 08.30-5pm and every other Saturday until 12.00.We are seeking an individual with a strong background in customer care, whether that be through sales, retail background, account management , or hospitality.

The applicant must be reliable, enthusiastic, and willing to go that extra mile! This is a newly-created role.

You will be trained and supported by other long term individuals within the business.

Responsibilities of the role will include after training: * Dealing confidently with clients both face-to-face and over the phone, handling enquiries and quotations * Cultivating and maintaining excellent relationships, with all around you * Handling referrals, inbound enquiries and ensuring you maximise customer spend by doing what's right for the customer but mentioning add-ons * Working on commercial projects as a team

Role requirements: * Customer-focused * We are looking for someone with a real "can-do" attitude, we will give you all the training and development you require * Demonstrate strong communication skills and an enthusiastic sales ability to up-sell or cross-sell * Ambitious growth plans, so prospects for career progression are excellent and your contribution will be fully acknowledged and rewarded

You may currently be working in a customer care role and are now looking for a new career.Workshops, coaching and will support you through industry qualifications.Monday - Friday and every other Saturday morning 9am - 12.00 position available.Rewards:We believe that great work and dedication should be rewarded, that's why our client offers:* 22 days holiday, increasing to 27 days through service (plus bank holidays)* Access to a Healthcare Cashplan, which gives you access to 17 different benefits, all paid for by the company* Excellent training and development schemes with accelerated career progression* Company funded CII professional qualification* Enhanced maternity & paternity policies* Cycle to work loan scheme available to all employees* Discount on gym membership across the UK - national and local gyms included* Access to hundreds of high-street retailer discounts through our reward and recognition platform* Employee Assistance Programme (EAP) to support employees outside of work* The above details just a handful of the benefits available to all employees.

Hours: Monday to Friday, 8:30am - 5pm, and two in four Saturday mornings until 12:00pm Salary: £25,000-£27,000

Acorn by Synergie acts as an employment agency for permanent recruitment.

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In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.