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Full-time, 37 hours a week
Help us create communities where everyone wants to live.
Teign Housing is a successful social landlord employing over 100 ambitious, committed people, responsible for managing more than 4,000 homes across South Devon. We are passionate about delivering exceptional customer service and, as one of our Project Managers, you will be central to everything we do as you help us build sustainable communities and provide cleaner, greener and safer neighbourhoods.
About the role
As Head of Communities, you will be an inspirational leader and provide strategic direction to the customer and community services team with a particular focus on championing service excellence and embedding a customer-focussed culture across the service. You will drive continuous improvement and build customer and community capacity whilst leading and inspiring change and innovation to respond and adapt to customers current and future needs and priorities.
You will ensure that tenants and other customers are involved in the design and implementation of services to ensure that homes and estates are great places to live and thrive within.
In the role, you will also ensure that all services are fully compliant with the requirements of the legislations and regulations that affect them, e.g. RSH Consumer Regulations, Housing Act, Housing Ombudsmans Complaint Handling Code, DPA, DDA etc.
About you
Our ideal candidate will be educated to degree level or equivalent with a Level 4 Certificate in Housing or be willing to work towards one.
Youll have extensive experience of working at a senior level in social housing with a proven track record of managing and leading a team.
Experience of planning, setting and monitoring significant works budgets is essential as well as experience of tendering and managing contracts.
For further information, please download the job description and person specification on our website.
Benefits
As an investor in People Platinum organisation, you will be joining a company that creates a supportive high-performance culture. We offer an excellent benefits package with a contributory pension scheme, 25 days leave per year plus bank holidays, free parking and an agile, modern working environment.
If you believe you're the right person for our Head of Communities role, please apply with your CV.
Closing date: 21st April 2025.
Interview dates: 7th May 2025.
Applications will be considered as they are received, so early applications are encouraged. We reserve the right to close this vacancy early, should a suitable candidate apply.
Teign Housing is committed to its policy on equality and diversity and we welcome applications from all sections of the community. Registered charity no. 1112196.
