IT Support - Devon

Ashdown Group

Posted 7 days ago, valid for 13 days

Newton Abbot, Devon TQ13 9DA

£24,000 - £28,800 per annum

Full Time

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Sonic Summary

The job is for an IT Support Analyst in Newton Abbot, Devon, with a reputable organization offering a friendly team environment.
This is a full-time permanent role focused on providing helpdesk and desktop support for internal users.
Candidates should have previous 1st Line or IT Service Desk support experience, ideally as a Desktop Engineer, Helpdesk Analyst, or Service Desk Analyst.
The position requires strong customer service skills, problem-solving abilities, and a willingness to learn, along with the ability to commute to Newton Abbot daily.
Salary for the role is based on experience.

IT Support Analyst - Newton Abbot, Devon

- Full time permanent role

- Reputable organisation with friendly team

- Salary based on experience

- Working out of the company's offices in Newton abbot

A lovely organisation based in Devon is looking for an IT Support Analyst. This is a great opportunity for someone with previous 1st Line/IT Service Desk support experience to join a supportive team and build a career in IT. Day to day duties will include:

- Helpdesk and desktop support for internal users

- Providing a high level of customer service and taking IT issues through to resolution

- Supporting technologies including Office 365, Windows OS, remote desktop services, basic networking and Windows Server

- PC/Laptop troubleshooting

To be considered suitable for this role you will need to have some previous IT support experience (Desktop Engineer, Helpdesk Analyst, Service Desk Analyst etc.) as well as the below:

- Ability to commute to Newton Abbot daily

- A personable nature with good problem solving skills

- Strong customer service skills and a desire to learn

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IT Support - Devon

IT Support - Devon

Third Line Support Engineer

Service Desk Operator