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Full-time, 37 hours per week
Help us create communities where everyone wants to live.
Teign Housing is a successful social landlord employing over 100 ambitious, committed people, responsible for managing more than 4,000 homes across South Devon. We are passionate about delivering exceptional customer service and, as one of our Senior Community Enforcement Advisors, you will be central to everything we do as you help us build sustainable communities and provide cleaner, greener and safer neighbourhoods.
About the Senior Community Enforcement Advisor role
As a Senior Community Enforcement Advisor, you will ensure the Community Housing Officers and Independence and Wellbeing Advisers implement the Anti-Social Behaviour (ASB) Policy and Procedure consistently and appropriately and oversee action to ensure that tenants keep the terms of their tenancy. You will review cases, provide advice on complex cases and take the lead on multi-agency liaison.
You will help to ensure that Teign Housings work on ASB and other tenancy breaches is publicised and communicated to residents and partner agencies and ensure that residents are informed and educated about the role of Teign Housing and other agencies in tackling ASB and tenancy breaches, the timescales involved, and the thresholds needed for enforcement action.
In this role, you will prepare cases for court and liaise with our legal specialists and partner agencies.
About you
Ideally, you will have good knowledge of landlord and tenant legislation, procedure and best practice relating to both general tenancy and other tenures, along with a minimum of two years experience in housing management and/or managing ASB.
Youll have awareness of welfare benefits, particularly housing benefits and experience of supporting residents with mental health illnesses.
As a Senior Community Enforcement Advisor, youll have excellent verbal and written communication skills and the ability to communicate effectively with vulnerable residents and senior professionals.
Benefits
As an investor in People Platinum organisation, you will be joining a company that creates a supportive high-performance culture. We offer an excellent benefits package with a contributory pension scheme, 25 days leave per year plus bank holidays, free parking and an agile, modern working environment.
If you believe you're the right person for our Senior Community Enforcement Advisor role, please apply with your CV.
We reserve the right to close the advert when a suitable candidate is found, so early applications are encouraged.
Teign Housing is committed to its policy on equality and diversity and we welcome applications from all sections of the community. Registered charity no. 1112196.
