Customer Service Administrator

Rewards and Benefits on offer:

• You will only be working Monday to Friday no weekends!
• Company Pension scheme
• 23 days holiday plus bank holidays (which increases after 5,10 and 15 years service
• A permanent contract from day one.
• Superb team culture everyone is very friendly, warm, and welcoming.
• A very secure, very well-established employer, with long term career progression.

Your New Career Opportunity:

MTrec Commercial is proudly representing our incredibly prestigious client with their plans for growth and expansion, for their state-of-the-art Customer Service operation. They are looking to recruit a permanent Customer Service Administrator as soon as possible.

You will be joining a truly expanding and dynamic company, a superb team-based culture, and opportunities to progress and advance your career. The company are looking for committed and hard-working individuals who are looking for a long-term permanent job opportunity. If you feel you have the skills required, please apply for an immediate response!

The job you will be doing:

• Processing of invoices
• Preparing Quotations for Builders using drawings supplied.
• Input of Quotations onto Opera.
• Answering emails regarding installations.
• Provide cover within the Planning Department, which involves booking installation work into our Engineers (Technical Support Representative) diaries using excel worksheets Full training will be provided.
• Liaising with Accounts team
• Editing SDI orders to then pass on to the relevant Planner.
• Dealing with stock and stock transfers at the warehouses completing stock transfers, if necessary, when installations fail; updating stock on the Opera system following regular stock takes which are completed by Engineers
• Use of Opera Software System to edit orders and ensure products are delivered to the correct warehouse, checking Engineer work number and installation dates are correct.
• Accurate and timely completion of all relevant paperwork - ensuring Engineers return all signed paperwork immediately following completion of jobs.
• The role is working 8.45am 4.45pm Monday to Friday

About you:

• Good understanding of business and excellent organisational skills
• IT skills which include Microsoft Access, Excel and Word
• A good communicator and listener
• A strong team player
• Practical in their approach to problem solving
• Attention to detail and accurate data input skills essential