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Customer Relations Advisor

MTrec Recruitment
Posted 10 hours ago, valid for a month
Location

Newton Aycliffe, Durham DL5 5JU, England

Salary

£22,000 - £26,400 per annum

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Contract type

Full Time

Retirement Plan

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

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  • The position is for a permanent Customer Relations Advisor at a prestigious company, offering a salary of £25,000 per year.
  • Candidates should have at least 1-2 years of experience in a customer service role, preferably in a manufacturing environment.
  • The role involves delivering high levels of service with minimal supervision, supporting team members, and effectively communicating with other departments.
  • Benefits include a company pension scheme, 23 days of holiday plus bank holidays, and a friendly team culture with opportunities for career progression.
  • Working hours are Monday to Friday from 8:45 AM to 4:45 PM, with no weekend work required.

Rewards and Benefits on offer:

  • You will only be working Monday to Friday - no weekends!
  • Company Pension scheme
  • 23 days holiday plus bank holidays (which increases after 5,10 and 15 years’ service
  • A permanent contract from day one.
  • Superb team culture - everyone is very friendly, warm, and welcoming.
  • A very secure, very well-established employer, with long term career progression.

Your New Career Opportunity:

MTrec Commercial is proudly representing our incredibly prestigious client with their plans for growth and expansion, for their state-of-the-art Customer Service operation. They are looking to recruit a permanent Customer Relations Advisor as soon as possible.

You will be joining a truly expanding and dynamic company, a superb team-based culture, and opportunities to progress and advance your career. The company are looking for committed and hard-working individuals who are looking for a long-term permanent job opportunity. If you feel you have the skills required, please apply for an immediate response!

The job you will be doing:

  • Deliver high levels of service with minimal supervision
  • Be able to work in a team effectively, support colleagues and promote team spirit
  • Excellent literacy, numeracy and verbal communication skills
  • Accurate IT skills
  • Communicating with other departments within the business
  • Must be able to give guidance to a customer when dealing with technical information, i.e. instruction manuals
  • The role is working 8.45am - 4.45pm Monday to Friday

About you:

  • Have good IT skills which include Microsoft Access, Excel and Word
  • Preferably had experience working in a manufacturing customer service environment
  • Good understanding of business
  • Excellent organisational skills
  • A good communicator and listener
  • A strong team player
  • Practical in their approach to problem solving

Apply now in a few quick clicks

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.