Case Admin (AO) - Band 2 - PART TIME

Brook Street is partnering with HMPPS North East Regional Office to find a skilled Administrator to join their dynamic team.

Position: Part-Time Administrator
Hours: 12 per week
Rate: £11.44 per hour
Location: Newton Aycliffe Probation Office
Contract: Initially 10 months, with potential for extension

Role Overview:

As an Administrator, you will be essential in supporting the PS Division through a variety of administrative functions. Your responsibilities will include:

Business Services Support:

• HR: Manage absence records, coordinate vetting processes, maintain appraisal and recognition records, update the Gift & Hospitality register, handle training administration, maintain divisional organizational charts, and support health & safety administrative tasks.
• ICT: Process change requests, manage local information using established Probation systems, and serve as the point of contact for Quantum.
• Procurement: Handle I-Proc requests.
• Additional Duties: Assist with designing, developing, and maintaining computerized and manual records; collaborate with senior management to ensure consistent processes; produce core process maps for operational and corporate support processes; process and record documents related to goods and services; manage room bookings, meetings, and events; respond to telephone and in-person inquiries; administer hire car bookings; handle general office administration tasks including printing requests, circulating office notifications, and producing documentation; manage sensitive and confidential data in compliance with data protection regulations; and ensure adherence to Shared Services protocols.

If you are interested in this opportunity, please apply below.

Note: Shortlisted candidates will need to provide full identification and eligibility documents via email.

Brook Street is proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy.

As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer.

Should you identify as a candidate with a disability and/or as a veteran or spouse/partner of military personnel and meet all the essential criteria for the role, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interest and state the role that you are interested in. We are committed to engaging with you.

In cases where we have a high volume of ex-military candidates/military spouses/partners, who meet all of the essential criteria, Brook Street will interview the best candidates from within that group.