Supply Chain Administrator (FTC)

Baltic Recruitment are delighted to be supporting our market leading manufacturing client with their search for a Supply Chain Administrator on a fixed term contract basis(1 year, with potential for longer).

Overall Purpose:

• To manage relationships with our customers and facilitate a highly effective customer journey from the point of order to the shipping of goods, in conjunction with the Production Controller, Buyers and Stores Team whilst achieving KPI's such as 'On-Time-Delivery-In-Full' and identifying opportunities for improvement.

Key Duties:

• Effective management of relationships with customers and colleagues.
• Transactional administration including data input.
• Sales order processing, monitoring and reporting.
• Issue order books and shipping schedules to customers.
• Manage customer enquiries and disputes and apply a proactive approach to problem solving.
• Expedite any items that are required for urgent shipments working with all departments to ensure customer requirements are met.
• Prepare reports by collecting, analysing, and summarizing information and trends.
• Participate in continuous improvement activity.
• Participate in daily meetings to communicate sales data and to maintain an awareness of potential influencing factors to incorporate into order schedule for customers.
• Contribute to sales forecasting and participate in weekly planning meetings.
• Work collaboratively with the Production Controller to manage sales orders, processing and ordering.
• Monitor KPI activity (including Order Book KPI's) and strive to improve achievement of targets and produce reports for relevant stakeholders.
• Write and update Standard Operating Procedures (SOPs) and train against them.
• Manage the recording and exchange of information and documentation using Microsoft Office (e.g. Outlook, Word, Excel, PowerPoint).
• Adhere to all Health and Safety legislative and operational requirements.

Key Requirements:

• Advanced Microsoft Office experience and ability.
• Strong administrative acumen and data management/input experience.
• High attention to detail and accuracy.
• Demonstrable relationship management.
• Excellent communication skills.
• Ability to manage deadlines and conflicting priorities.

The Package:

• 25,000 per annum.
• Office working hours, Monday-Friday.
• Company pension scheme.
• 33 days holiday in total.
• Performance bonus potential.
• Healthcare plan.
• Plus some great additional benefits.