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We are currently recruiting for a Credit Controller to join our well-established client nr Haydock on a full-time permanent basis.
As part of the Credit Control team, you will ensure all group debts are collected promptly and all queries are investigated.
The Role
- Control and manage assigned customer accounts, ensuring Customer payments are received in a timely manner.
- Issue Customer statements and invoices via email
- Make and receive customer telephone calls.
- Reply to Customer emails.
- Assist in the resolution of customer queries to eliminate payment delays.
- Reporting on debtors' status / overdue accounts
- Maintaining accurate records
- Consult with other departments to deliver a best-in-class service to customers.
- Assist with general admin duties within department.
- Observe and comply with all company policies and procedures.
- Any additional fair and reasonable task requests
Skills & Experience
- Strong experience & understanding of Credit Control processes and compliance
- Excellent negotiation, verbal, and written communication skills
- Positive, initiative-taking attitude to collections
- Persistence and determination
- Analytical skills and attention to detail
- Ability to work on own initiative to prioritise workload.
- A team player
- PC literate with experience using SAGE and Microsoft packages such as Excel, Word, Outlook, and Teams
Excellent Benefits
The role is a 37.5-hour week, working Monday to Friday 9.00 am - 17.00 am, and offers a hybrid opportunity of up to 2 days working from home
£26,000 Per Annum
New Ventures Recruitment Ltd is an equal opportunities employer and is acting as a recruitment agency in relation to this vacancy.
