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Hybrid Recruit are seeking an experienced Breakdown Controller to work for a well-established and reputable hire company based in Normanton.
The main job function of a Breakdown Controller is to ensure the smooth, efficient, and cost-effective running of the Breakdown maintenance function.
Responsibilities of the Breakdown Controller:
Receiving breakdown calls and providing solutions by liaising with the relevant suppliers/engineering support for all equipment.
Communicating with customers and giving regular progress updates on vehicle repair status.
Logging and creation of jobs on Syrinx.
Allocation of Van breakdowns to garages and workshops.
Liaising with suppliers to negotiate the best commercial arrangements relating to maintenance costs.
Efficiently scheduling routine services and MOT.
Ensure vehicle downtime is kept to an absolute minimum.
Ensure all records are maintained on Syrinx.
Produce various reports based on breakdowns / services.
Provide a high level of accuracy and detail on all records created within Syrinx.
Follow companys Employee handbook policies and procedures.
Provide OOH service Rota (PAID)
Requirements of the Breakdown Controller:
Excellent written and verbal communication skills.
Excellent attention to detail.
Well organised and strong planning skills.
Solid knowledge of Microsoft Office programs.
Previous customer Breakdown experience.
Good interpersonal skills.
Problem solver with ability to work well under pressure and to tight deadlines.
In Return, the successful Breakdown Controller will receive:
Renumeration: £27,520 / Year Plus OOH bonus.
25 days holiday + bank holidays
Additional leave
??Bereavement leave
??Company pension
??Cycle to work scheme
??Free parking
??Health & wellbeing programme
??Life insurance
??On-site parking
??Referral programme
Should you be interested in this Breakdown Controller role, please click "Apply now!" with an up-to-date CV.
