Job Title: Customer Service Advisor !! Immediate Start !!
Location: HU14 , Hull
Job Type: Temporary to Permanent
Salary: 11.44
Working Hours: Mon- Fri (9-5pm)
Job Summary:
We are seeking a dedicated and detail-oriented Customer Service Representative to join our client team.
The primary role will be to assist in managing the backlog of orders and ensure timely and efficient service delivery to our clients.
This is a temporary position aimed at providing administrative and customer support to the team.
Key Responsibilities:
1.Handle customer inquiries via phone and email, providing information on wheelchair services and addressing any concerns.
2.Process and track orders, ensuring accurate and timely delivery.
3.Record and maintain detailed information on the database.
4.Liaise with suppliers, repairers, and other stakeholders to facilitate the supply, repair, modification, and collection of equipment.
5.Assist with general administrative duties, including tracking referrals, arranging home visits, and managing invoices.
6.Provide patients with information regarding Personal Wheelchair Budgets and assist them in accessing these funds.
Qualifications:
Essential:
Excellent written and verbal communication skills.
Strong interpersonal skills with the ability to handle sensitive situations tactfully.
Ability to work under pressure and prioritise tasks effectively.
Desirable:
Previous experience in a customer service role, preferably within the NHS or a health care setting.
Knowledge of disability awareness.
Skills and Attributes:
Ability to work both independently and as part of a team.
Methodical and organised approach to work.
Strong commitment to maintaining patient confidentiality.
Excellent problem-solving skills and attention to detail.
Benefits:
On site parking (free)
Back to searchCustomer Service Advisor- Hull
Manpower UK Ltd
Posted 9 hours ago, valid for 15 days
North Ferriby, East Riding of Yorkshire HU14, England
£11.44 per hour
Part Time
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Sonic Summary
- The job title is Customer Service Advisor with an immediate start available in Hull, HU14.
- This temporary to permanent position offers a salary of £11.44 per hour and requires previous experience in a customer service role, preferably within the NHS or health care setting.
- The role involves managing customer inquiries, processing orders, and providing administrative support to ensure efficient service delivery.
- Candidates should possess excellent communication skills, strong interpersonal abilities, and a methodical approach to work.
- Benefits include free on-site parking.
