SonicJobs Logo
Left arrow iconBack to search

Customer Service Representative

MTrec Recruitment
Posted a day ago, valid for 17 days
Location

North Shields, Tyne and Wear NE29 9AL, England

Contract type

Part Time

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

info
  • The position is for a motivated customer service advisor with previous customer service experience required.
  • The role involves taking inbound calls, handling administration tasks, and delivering excellent customer experiences via email and phone.
  • The company offers a friendly working environment, training and development opportunities, and easily accessible offices just north of Newcastle city centre.
  • An immediate start date is available, and the role is with a market-leading client experiencing significant expansion.
  • Salary details are not specified, but applicants should be prepared for a customer-focused role that emphasizes positive attitude and desire to succeed.

Rewards and Benefits on offer;

  • The opportunity to work with an award-winning team who are at the pinnacle of their industry
  • Incredibly friendly team working environment
  • Training and Development opportunities
  • Easily Accessible offices.
  • Immediate Start Date

The Company you will be working for;

MTrec Commercial are proudly supporting our new, market leading client, who, due to significant expansion are seeking to recruit a motivated and attentive customer service advisor. The company are ideally situated just north of Newcastle city centre and have excellent links to public transport.

The Role you will be doing;

  • Taking inbound customer service calls.
  • Handling a range of administration tasks.
  • Delivering a great customer experience for customers both via email and on the telephone.
  • First contact resolution of customers and client’s queries, requests, orders and complaints.
  • Provide support to the team.

About you;

  • Previous experience customer service experience.
  • Positive and motivated attitude to work.
  • Desire to succeed and develop.
  • Customer focused and attentive.

Apply now in a few quick clicks

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.