Production Administrator

Todd Hayes Ltd

Posted a day ago, valid for 25 days

North Walsham, Norfolk NR28 9UP, England

£25,000 per annum

Full Time

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Sonic Summary

Ashford Commercial is seeking a motivated Production Administrator/Receptionist to assist with production and procurement administrative functions.
This full-time, permanent position is based in North Walsham with a salary of £25,000 per annum.
The role requires good communication skills and customer service experience, along with proficiency in Outlook, Word, and Excel.
Key responsibilities include managing factory capacity planning, processing delivery tickets, and engaging with clients as the first point of contact.
Candidates should be familiar with health and safety policies and are expected to have relevant experience in a similar administrative role.

Production Administrator/ Receptionist

Ashford Commercial are currently seeking a motivatedProduction Administrator/ Receptionist to join their team to assist with processing production & procurement administrative functions and you will report to the Production & Procurement Manager (P&PM).

This is a full time, permanent position, based in North Walsham

Salary: £25,000 per annum.

Key Knowledge, Skills & Experience:

Good communication skills
Customer service experience, to be able to deal with suppliers and customers with ease.
Knowledge of Outlook/Word/Excel
Able to utilise bespoke software, following training, both in house and external companies (portal’s).

Principle responsibilities:

Working with the P&PM to organise and control factory capacity planning and loading.
Receiving Goods In, and Processing Delivery Tickets.
Purchase order matching.
Working with the P&PM to produce KPI’s for Supplier Performance
Processing surveys accurately, raising queries and making amendments where necessary, following training.
Printing of assembly sheets & Bar-Coding information, including distribution to the relevant departments.
Ordering materials for production with external suppliers, including progress chasing.
Processing of Replacement Orders, including ordering materials.
Working with the P&PM to ensure that Root Cause Analysis is applied to issues relating to Production & Procurement.
Answering and directing calls to the right areas
Engaging with clients and customers as the first point of contact.
Working with the P&PM to control and monitor stocks.

Health and Safety, Quality and the Environment:

The Job Holder must ensure they are familiar with and keep up to date with all Ashford Commercial Policies and Procedures.
Perform their duties in accordance with the requirements of their Job Description and the Integrated Quality / EMS Management System.
This role is responsible for their own health and Safety at Work

Relationship Interfaces:

P&PM
Installation & Survey
Quality / Environment & Health & Safety
Production Staff
Accounts
Suppliers

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