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SALES OFFICE ADMINISTRATOR
WATFORD
SALARY UP TO 32,000 DEPENDING ON EXPERIENCE
HOURS OF WORK MON-FRI 8:30AM TO 5:30PM
Our client is one of London and Home Counties waste management companies and they now require an experienced customer services/administrator person to join a small team based at their head office in North Watford.
Job purpose
The Sales Office Administrator will be the first point of contact for customers assisting with orders and requests for the waste disposal service, mainly the ordering of waste disposal skips.
Job Role
- Answer incoming calls in a polite and confident manner, engaging with the customer and understanding their requirements fully
- Establishing if the customer has a trade account then inputting orders accurately on the company software system
- Liaising with the sales team in relation to customer orders
- Agreeing a delivery price with non-trade customers and negotiating as necessary to secure the sale and then inputting accurately onto the system
- Liaising with the Transport controller regarding delivery times
- Processing credit card payments
- Arranging permission from Local Authority should the skip be required to be placed on the highway
- Other administration duties that arise
- Identifying sales opportunities
- Dealing with customer queries
Key skills
- Efficient and adaptable
- Excellent customer service skills
- Good all-round administration ability with excellent computer skills
- Confident and articulate telephone manner
- Accurate data entry
- Works well in a team
- Customer focused
- Organised and proactive
Should this excellent Sales Office Administrator opportunity be of interest to you, please forward your CV to Anna Maguire.
Whilst we will endeavour to contact you following your response, occasionally due to the high volume of applications this cannot always be possible and we are only able to contact shortlisted candidates. We will keep your details on file and may contact you with future opportunities.
