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Our client based in Northamptonshire require a Customer Service Operations Co-ordinator to join the office to provide administrative support to the engineering team.
Responsibilities:
- Provide administrative support to the Customer Services Team as directed by the Customer Service Manager/Team leader.
- Provide administrative support of the Technical Services Department Vehicle Fleet as and when required.
- Management of Engineers Uniform & PPE.
- Coordinate the allocation and distribution of shared tools.
- Ensure all test and service equipment requiring calibration is calibrated within required timescales with minimal disruption to planned work.
- Procurement.
- Produce all installation kits, according to the specification provided by Project Managers / Lead Engineers.
- Supporting the Customer Service Manager with the organisation of Department Meetings.
- Participate as a member of the Technical Services team, providing support to other team members where required.
- Put forward ideas and assist in the development of standards and procedures to assist in the overall development of the department and company.
Requirements:
- Strong customer service background.
- Experience is key.
- Easily adaptable to any challenges and fast-moving environment.
- Office 365.
