- Client-focused mindset and an exceptional drive to exceeding client expectations
- Exceptional communication and interpersonal skills, both written and verbal, with the ability to communicate complex technical concepts or issues to both technical and non-technical stakeholders
- Good IT background gained from an equivalent role or similar
- Demonstrable understanding of service operations
- Strong problem-solving and decision-making abilities, with an operational and technical problem-solving orientation.
Back to searchService Delivery Manager Onsite working
Jumar Solutions
Posted 14 hours ago, valid for 21 days
Northampton, Northamptonshire NN68AX, England
£40,000 - £43,000 per annum
Full Time
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Sonic Summary
- The role of Service Delivery Manager is based in Northampton and offers a salary range of £40,000-£43,000 per annum plus benefits.
- This position requires a client-focused mindset and exceptional communication skills to manage service delivery for high-profile customers using a Managed Service platform.
- Candidates should have a solid IT background from a similar role and a strong understanding of service operations.
- The role demands at least a few years of experience in service delivery, with a focus on exceeding client expectations and continuous improvement.
- The position starts as on-site full-time during probation before transitioning to a hybrid model.
