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Outbound Sales advisor
£25,480 starting salary plus commission
- Location: Hybrid (Northampton hub and remote)
- Job Type: Full-time
Join our dynamic team as a Sales Agent, where you will be instrumental in driving sales by reaching out to prospective and existing customers. This role is perfect for someone passionate about sales and customer service, with experience in telephone sales.
Day-to-day of the role:- Make outbound calls to sell policies to prospective customers who have generated quotes through various channels.
- Handle policy renewals for existing customers through outbound calls.
- Address customer queries and concerns during sales or renewals calls, ensuring a positive experience.
- Follow complete sales and renewals processes, ensuring accurate completion of payment details and compliance with FCA Regulations and GDPR.
- Maintain a positive working relationship with customers, working collaboratively to deliver the right outcomes.
- Ensure adherence to all compliance and quality standards.
- Proven experience in telephone sales, ideally within the business insurance sector.
- High motivation and a passion for sales.
- Computer literacy with the ability to multi-task and use multiple systems simultaneously.
- Excellent active listening skills, with the ability to understand and respond to different customer needs.
- Ability to work flexibly, maintain attention to detail, and focus while working independently.
- Adaptable, willing to learn, and open to change as processes and products evolve.
- Hybrid working model – work from home and at the Northampton hub.
- Competitive pension scheme – we match your contributions up to 5%.
- Smart Health services, including unlimited access to a 24/7 virtual GP.
- Flexible benefits scheme with an allocated allowance to choose from various benefits.
- Potential to earn an annual bonus based on business performance.
- Life assurance of four times your basic salary.
- Generous holiday entitlement of 25 days plus bank holidays, with additional days accruing over time.
- Health cash plan to reimburse everyday medical expenses.
To apply for this Sales Agent position, please submit your CV and cover letter detailing your relevant experience and why you are interested in this role.
