We're thrilled to be working exclusively with our client, a well-established not-for-profit financial services organisation based in Northampton, in their search for an experienced leader to join as CEO. As the Chief Executive Officer, you’ll play a pivotal role in leading the organisation, ensuring compliance with regulatory standards and delivering strategic goals set by their Board of Directors. Key responsibilities include:

Leading our Organisation; you’ll oversee the performance, leadership, and development of the organisation, ensuring staff and volunteers are aligned with strategic goals. This includes leading, mentoring, and managing teams to drive service excellence for their members.
Compliance & Risk Management; you’ll have overall responsibility for regulatory compliance, data security, and fraud prevention, ensuring that all our products, services, and policies meet Consumer Duty and financial services regulations.
Operational Oversight; you’ll be responsible for the organisation’s operational resilience, ensuring continuity in the face of disruptions. As part of the Disaster Recovery Team, you will manage incident response and safeguard member funds and data.
Board Engagement; you’ll work closely with the Board, providing accurate and timely information, supporting good governance, and be actively involved in shaping the long-term strategic vision.
External Representation; as the face of their organisation, you’ll be engaging with stakeholders, promoting the organisation’s mission, and ensuring they remain a trusted and valued financial provider.

What You’ll NeedYou’ll bring a strategic mindset, capable leadership, and regulatory expertise to navigate the organisation forward. To succeed, you’ll need:

Regulatory & Governance Expertise; in-depth knowledge of financial services regulations (PRA/FCA, AML, FOS, FSCS) and experience engaging with regulatory bodies.
Operational & Financial Acumen; strong strategic planning skills, exceptional attention to detail, and the ability to interpret data to drive sustainable growth.
People & Organisational Leadership; experience leading high-performing teams with a proven ability to lead with clarity and drive a culture of excellence.
Sector Experience; although not essential, our client would like you to come with experience from the not-for-profit sector, understanding its unique challenges and opportunities.
Calm & Resilient Approach; the ability to remain steady under pressure, make thoughtful decisions, and navigate complexity with confidence.
The Head Office is based in the Northampton, so you will need to be within close commuting distance to ensure daily face time.

What's on offer:

A competitive salary of circa £85,000 per annum plus an excellent benefits package.
A collaborative and values-driven workplace that champions financial inclusion.
A structured induction and handover process to ensure a strong start in the role.

About our Client:Our client is a not-for-profit financial services provider dedicated to delivering exceptional service and tailored financial products to its members. With a strong commitment to financial inclusion, they work to ensure that everyone has access to responsible credit, secure savings options, and the skills needed to manage money wisely for long-term financial well-being. Rooted in cooperative values, they operate with integrity, professionalism, and a member-first approach.Next StepsThis is a rare opportunity to lead a purpose-driven organisation and make a meaningful impact. If this sounds like the role for you, we’d love to hear from you!Please note: As part of the recruitment process, personal information will be shared with CIFAS to prevent fraud and improper conduct. If any concerns are identified, it may affect your eligibility for employment.

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