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- Following up and answering all lead generation enquiries, incoming phone calls, web leads and marketing strategies.
- Build and nurture strong customer relationships by understanding their needs and offering customised solutions.
- Promote, present, and sell products or services effectively to both existing and potential clients.
- Achieve or exceed sales goals and objectives set by the company.
- Address customer enquiries and resolve complaints with appropriate solutions and alternatives.
- Work collaboratively with team members and other departments to ensure a seamless customer experience and efficient sales processes.
- Process orders, and chase outstanding payments.
- Leverage social media platforms to share updates, engage potential clients, and promote products or services.
- Stay informed about industry trends, market dynamics, and competitor activities.
- Maintain accurate and detailed records of sales activities, customer interactions, and performance reports.
- Proven experience in a sales and or business development role.
- Experience in industrial sales (B2B) is highly desirable.
- Good IT and systems knowledge including MS Office and CRM software.
- Ability to work independently and as part of a team.
- Self-motivated and target driven.
- Strong communication, negotiation, and interpersonal skills.
- Ability to create and deliver presentations tailored to audience needs.
