Sales Support Coordinator

Title: Sales Support CoordinatorReporting directly to the Depot Manager/Sales managerObjectives of the job:•To drive new business in the depot via Lead Generation.•To increase customer retention by closely managing the 5 Weekly Report.Key Responsibilities:• To ensure a high standard of customer service with creating an initial business relationship with all new customers. Set up initial orders and delivery requirements.• Take ownership of solving customer issues through pro-active customer service.• To promote the sale of LWC Drinks own brand products• Briefing of all office staff and account managers on new brochures.• To produce and analyse daily margin reports, to action amendments and follow up on the progress of accounts.• To identify customers with spending capacity of greater than £1,000 per week and liaising with the Account Management Team• Retaining strong relationships with account managers, helping them in acquiring new business and assisting with their administration needs.• Attending monthly sales meetings to present KPI’s• Generate 10 appointments per week for account managers on prospective new customer.• Researching potential customers by using the web and industry news.• Use of company databases & account managers to build data base of prospectivecustomers.• Plan sales drives on specific areas as agreed with the team.• Communicate weekly with account managers on progress and confirm appointments.• Using the quote system to provide customers with a basic price list from templates.• Produce bi-monthly cask brochure.• Liaise with cask suppliers on promotions.• Providing key support for account managers; informing them of results from the 5-weekly report, ensuring that they stay aware of business retention and setting up appointments for new business.• Inputting orders and reviewing products and accounts on the trinity system.Key Skills:• Use of Microsoft Excel for spreadsheets and records• Ability to identify potential customers within the hospitality industry• Good specialist knowledge of the drinks industry, products and the on-trade market.• Cold-calling experience• Tele-marketing experience / tele-sales -Hospitality industry• Self-motivated -keen to progress into an Account Manager/Brands Activation Manager• Ability to work on your own and plan daily activity• Strong communication skills• Target orientatedAdditional Information•28 hours per week over 4 days.• Bonus based on account margin.