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Customer Service Administrator

Virtuoso Recruitment Limited
Posted a day ago, valid for 16 days
Location

Northampton, Northamptonshire NN68AX, England

Salary

£25,000 - £26,000 per annum

Contract type

Full Time

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

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  • The Customer Service Administrator position is with a fast-growing, multi-award-winning group that provides Debit/Credit Card Processing Facilities.
  • They are seeking energetic and motivated graduates to join their friendly customer services team in Northampton.
  • Responsibilities include answering account holder queries, providing technical support, processing applications, and raising invoices.
  • Candidates must possess excellent communication skills, strong computer proficiency, and attention to detail, with training provided in the cards industry.
  • The role is full-time and permanent, offering a salary of up to £25,000.00 to £26,000.00 per year, with no prior experience required.

Customer Service Administrator

Our Client is fast growing multi-award winning Group of businesses providing Debit/Credit Card Processing Facilities to small businesses, retailers and charities.

They are looking for energetic and motivated graduates to join our small but friendly customer services team based in Northampton.

Responsibilities of the role include:

Answer account holder query calls, provide basic technical support to our account holders, respond to email queries using Freshdesk ticketing system, processing account holder applications, provide sales advice to new account applicants, provide advice to existing account holders, raise credit and debit invoices and make adjustments to accounts.

The successful candidate will work closely with the Management, IT and Sales Teams to deliver and maintain a high level of customer service to our account holders, prospect businesses and general public.

Key skills required:

The candidates must have excellent verbal and written communication skills, strong computer skills, be IT literate and have a good attention to detail.

They should be highly organised, coupled with the ability to prioritise effectively.

They need team players who are personable and able to operate at all levels.

Training in the cards industry will be provided.

Job Types: Full-time, Permanent at the Office in Moulton Park NN3

Salary: up to £25,000.00 to £26,000.00 per year

Apply now in a few quick clicks

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.