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Customer service representative
Customer Service Advisor - IMMEDIATE START

Customer Service Advisor - IMMEDIATE START

Interaction - York

Posted 15 hours ago, valid for 6 days

Northampton, Northamptonshire NN1 1UB, England

£11.44 - £11.44 per hour

Full Time

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Sonic Summary

The position is for a Customer Service Representative in an office setting, aimed at enhancing customer experience for a diverse client base.
This is a full-time, temporary-to-permanent role requiring flexible working hours between 8am and 8pm, Monday to Sunday.
Candidates should possess excellent customer service skills, strong communication abilities, and ideally have 6 months of experience in a contact center, although this is not mandatory.
The role involves building rapport with customers, understanding their needs, and providing tailored solutions through live chat platforms.
Salary details are not specified in the job listing.

Customer Service Representative – Office working

Inspired by their unique client base, our client is looking to add to their growing customer service team to continue to provide a top-quality tailored customer experience.

Employment Type: Full-time temporary to permanent position.

Working Hours: Must be fully flexible between 8am-8pm Monday to Sunday

Responsibilities of a Customer Service Representative

Build rapport with customers in a consultative manner

Listen to the customer's needs to ensure a positive and unique solution to their queries

Provide exceptional customer service by demonstrating in-depth knowledge of the services & products the company provides.

Communicating with customers and clients via live chat platforms.

The key skills / experience that we are looking for are:

Excellent customer service skills
Great team player
6 months Contact Centre background [not essential]
Strong communication skills

If this sounds like something you would be interested in, then please click APPLY NOW!

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