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Customer Service Advisor

Office Angels
Posted 6 hours ago, valid for 12 days
Location

Northampton, Northamptonshire NN1 1UB, England

Salary

£12.8 - £13 per hour

Contract type

Part Time

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Sonic Summary

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  • The Customer Service Advisor position is available in Northampton with a salary of £12.80 per hour, equating to £25,000 per annum.
  • The role requires candidates to handle various customer contacts professionally and ensure all issues are recorded.
  • Coordination with colleagues is essential to maintain continual telephone cover throughout the workday.
  • Candidates should be prepared to liaise between management and external contractors to ensure efficient completion of tasks.
  • An immediate start is available, and prior customer service experience is preferred.

Customer Service Advisor

Monday - Friday 8.30am-5.30pm

12.80p/h (25'000p/a)

Northampton

Immediate start

Duties to include;

  • Ensure all contacts (calls, emails, online, Social Media) received are handled professionally and courteously, with all issues appropriately recorded
  • Coordinate with colleagues to ensure the department provides continual telephone cover throughout the working day
  • Arrange the inspection of remedial enquiries where necessary to issues
  • Liaise between Management teams, Customer Care Operatives and external contractors to ensure all works are completed efficiently
  • Communicate with the Head of department to ensure all issues are dealt with by the appropriate person in a cost effective manner

If you are interested in this role please contact (url removed)

Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

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