Customer Service Advisor

Office Angels

Posted 11 hours ago, valid for 12 days

Northampton, Northamptonshire NN68AX, England

£20,000 - £24,000 per annum

Part Time

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

The Customer Service Advisor position is available in Northampton, offering a salary of £12.80 per hour, which equates to £25,000 per annum.
The role requires candidates to manage various customer contacts, including calls, emails, and social media, ensuring professionalism and proper issue recording.
Candidates will need to coordinate with colleagues for continuous telephone coverage and arrange inspections for remedial enquiries when necessary.
The position involves liaising between management, customer care operatives, and external contractors to ensure efficient completion of tasks.
An immediate start is available for candidates with prior experience in customer service, although the specific years of experience required are not mentioned.

Customer Service Advisor

Monday - Friday 8.30am-5.30pm

£12.80p/h (£25'000p/a)

Northampton

Immediate start

Duties to include;

Ensure all contacts (calls, emails, online, Social Media) received are handled professionally and courteously, with all issues appropriately recorded
Coordinate with colleagues to ensure the department provides continual telephone cover throughout the working day
Arrange the inspection of remedial enquiries where necessary to issues
Liaise between Management teams, Customer Care Operatives and external contractors to ensure all works are completed efficiently
Communicate with the Head of department to ensure all issues are dealt with by the appropriate person in a cost effective manner

If you are interested in this role please contact

Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

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