Customer Service Advisor

Reed

Posted a day ago, valid for 7 days

Northampton, Northamptonshire NN68AX, England

£20,000 - £24,000 per annum

Part Time

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Sonic Summary

The position available is for a Customer Service Advisor in Northampton, requiring experience in new build homes.
The salary for this role is £12.80 per hour, with working hours from Monday to Friday, 8.30am to 5.30pm.
The successful candidate will be the first point of contact for customers, managing various inquiries through calls, emails, and social media.
This role involves coordinating with colleagues and ensuring efficient communication between management, customer care, and external contractors.
An immediate start is available for those ready to contribute to exceptional customer service.

Customer Service Advisor (Must have experience working within New build homes)

Location: NorthamptonSalary: £12.80 per hour Hours: Monday - Friday, 8.30am - 5.30pmStart Date: Immediate

Are you passionate about providing exceptional customer service? Do you thrive in a dynamic and fast-paced environment? We are looking for a dedicated Customer Service Advisor to join our team in Northampton!

As a Customer Service Advisor, you will be the first point of contact for our customers, handling calls, emails, online inquiries, and social media interactions. Your role will be crucial in ensuring that all customer issues are resolved professionally and courteously. You will coordinate with colleagues to maintain continuous telephone cover throughout the day and arrange inspections for remedial inquiries when necessary.

Join our team and become a vital link between our Management teams, Customer Care Operatives, and external contractors. Your efforts will ensure that all works are completed efficiently and cost-effectively. You will also communicate with the Head of Department to ensure that all issues are addressed by the appropriate person.

If you are ready to take on this exciting role and make a difference, apply now for an immediate start! Send your CV and cover letter to [email address] and join us in delivering top-notch customer service.

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