Customer Service Advisor

Job Advert: Customer Service AdvisorLocation: NorthamptonPosition: Temporary, Full Time (8 weeks)Working Hours: 8:00am - 8:00pm, Monday to Sunday (shift pattern)Pay: £11.44 per hourAbout the Role:Are you passionate about delivering excellent customer service and looking for a rewarding temporary opportunity? We are currently recruiting for a Customer Service Advisor to join our dynamic team in Northampton. This is a full-time temporary role, offering a variety of shifts between 8am and 8pm, Monday to Sunday.As a Customer Service Advisor, you'll be the first point of contact for customers, assisting with inquiries, resolving issues, and providing information about our services. You'll be part of a supportive team, and no two days will be the same!Key Responsibilities:Responding to customer inquiries via phone, email, or chatProviding accurate and helpful information to customersResolving customer complaints or issues efficiently and professionallyEnsuring all customer interactions are handled with care and respectMaintaining a high level of product knowledge to assist customers effectivelyUpdating customer records and processing requestsIdeal Candidate:Excellent communication skills and a positive attitudePrevious experience in a customer service or call centre environment is desirableA team player with the ability to work independentlyGood problem-solving skills and attention to detailAbility to work flexible shifts within the operating hours (8am - 8pm, Monday to Sunday)A customer-first mindset and a professional approach to every interactionWhy Join Us?Competitive pay of £11.44 per hourFull-time temporary position with a chance to develop your skillsA supportive and friendly team environmentOpportunity to work in a fast-paced and varied roleIf you are ready to join a customer-focused team and can commit to a temporary role for the next 8 weeks, apply today!

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