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Customer Service Advisor
Monday to Friday 9am-6pm
11.60p/h
Temp position - Immediate start - Temp to Perm opportunity
Northampton
I am currently recruiting for a Customer Service Advisor, this position is to start immediately.
Duties to include;
- Answers incoming customer calls regarding billing issues, product problems, service questions and general client concerns
- Responsible for maintaining a high level of professionalism with clients and working to establish a positive rapport
- Update customer information in the customer service database during and after each call
- Work with the management team to stay up-to-date on product knowledge and be informed of any changes in company policies
You will need to have the following;
- Being able to work in a team
- Patience
- Ability to remain calm under pressure
- Friendly and tactful personality
- Being able to handle complaints and difficult situations
Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.
By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
