- Deal with customers, suppliers, and members of the public (booking deliveries)
- Manage generic email in boxes.
- Manage our own WMS systems plus some external systems (couriers etc).
- Process orders
- Book transport
- Deal with customer queries
- Support other departments to include operations, sales etc.
Back to searchCustomer Service Representative
ACS Recruitment Solutions Ltd
Posted 9 days ago, valid for 14 days
Northampton, Northamptonshire NN68AX, England
£24,000 - £28,800 per annum
Full Time
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Sonic Summary
- The position is for a Customer Service Representative based in Northampton Brackmills, offering an hourly rate of £12.
- The role requires candidates to have experience in customer service and involves working Monday to Friday from 8:30 to 17:00.
- Key responsibilities include dealing with customers, managing email inboxes, and processing orders.
- The candidate will also need to manage various systems including WMS and external couriers, while supporting other departments.
- Candidates should be prepared to handle customer queries and provide excellent service to support the eCommerce fulfilment and logistics business.
